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Required materials: Knowledge Based Management, Basic Statistics: Tools for Continuous Improvement, Lean Six Sigma: A Tools Guide, SPC XL, Yellow Belt student participant guide Course agenda: Module 1 SIX SIGMA…THE JOURNEY BEGINS Module 2 WHAT IS SIX SIGMA? Module 3 DEFINE PHASE: PROJECT DEFINITION & MANAGEMENT,
TEAMWORK, UNDERSTANDING CHANGE, AND VOICE OF THE
CUSTOMER Module 4 THE ROLE OF STATISTICS IN PROCESS
IMPROVEMENT Module 5 MAKING SENSE OUT OF DATA USING GRAPHICAL & MEASUREMENT
TOOLS Module 6 MEASUREMENT SYSTEM ANALYSIS Module 7 REFERENCES, GLOSSARY OF TERMS, AND COURSE EVALUATION
FORMS Objectives: - To understand the nature of a Six Sigma culture and to be able to contribute
substantially to its development - To understand and apply the DMAIC phasing and control points to your project - To know what Six Sigma is and to be able to apply Six Sigma concepts for the purpose
of improving the bottom line - To understand the need for a well-defined project and that good project management
practices, along with teamwork, change management practices, and voice of the
customer are all needed for project success - Develop an appreciation for the need and use of statistics in process improvement - Be able to describe a process numerically - Be able to use and apply the basic graphical tools and charting techniques - Understand the relationship between variation and the cost of poor quality - Be able to conduct a Measurement System Analysis (MSA) to determine the integrity of
the data we are getting
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