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CEO of Air Academy Associates, Rick has over thirty years of experience at all levels of responsibility in organizational planning, project management, process improvement, senior level business management, and strategic policy planning. While Vice President, Quality Systems, GE Mortgage Services, Inc. (GEMSI), Rick implemented Six Sigma at four sites, training over 2,000 employees. He directed the efforts of 14 Master Black Belts, the Quality training staff, and over 40 Black Belts. |
As Quality and Management Innovation Director, USAF’s Air Combat Command, he orchestrated the creation of a Center of Excellence and provided leadership to the 55-person organization. During this time he implemented operational improvements in performance systems for an organization of 165,000 employees at 32 different sites.
Rick earned a B.S. in Aeronautical Engineering from USAF Academy, a M.S. in Astronautical Engineering from Purdue University, a MBA from Rensselaer Polytechnic Institute, and a Ph.D. in Aerospace Engineering from University of Colorado. For the last six years Dr. Murrow has worked directly with senior leadership, management, and quality directors of such leading companies as Sony, Merck-Medco, Mazda, Hyundai, Gates Rubber, St. Jude Medical, Textron Financial Corporation, Apogee, Shell, GlaxoSmithKline, and the FAA Logistics Center to improve processes, products, services, and management/business systems.